Política de privacidad

When using our website, we obtain certain information from you. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or misuse of our website, we may hand over personal data to the competent authorities.

We offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to handle your question. We cannot answer your question without this information. This data is kept for as long as is necessary to answer and handle your questions. By filling in the contact form, you consent to the processing of your data.

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested at the moment for this.

This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.

We do not publish your customer data.

Our website does not display advertisements.

We can pass on your data to our partners. These partners are involved in the implementation of the agreement.

Our website uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our website for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our website as consent to this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

We use Google Analytics to keep track of how visitors use our website. We have concluded a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymised.

We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

This privacy statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or indicate with reasons that you want us to limit the processing of personal data.

To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

SolverMedia BV
JC Beetslaan 39
2131 AG Hoofddorp
info@solvermedia.nl
0202611412

Chamber of Commerce 58458549
VAT NL853048423B01